These webinars aim to attract user experience practitioners from different industries, companies, backgrounds and locations to speak on a diverse range of topics and offer insight and advice.




Claire Bailey
Making More UX Designers: Practical UX Apprenticeship
Part 2: Apprentice Perspective
March 17, 2014


Always curious about human behavior, Claire gained her Bachelor of Arts Degree in Psychology which led her on a path from counseling to data management and then to prepress. Recognizing that she had lost sight of her own career interests, she returned to school and quickly discovered that user experience design was the perfect marriage of behavior and design; a field that would allow her to use her diverse career background to her advantage. Claire finished her degree and was accepted into the UX Apprenticeship at The Nerdery in 2013. She has advanced to become an Associate UX Designer creating usable experiences for people.


Jared Camins-Esakov
What Really Matters: Presenting Information so People Care
May 19, 2014

A professionally-qualified librarian, Jared has worked in and with libraries for more than a decade, providing bibliography and cataloging support for collections on three continents. When he’s not actively cataloguing (or baking bread), he’s working on developing ways to better communicate about collections to the public. Most recently, he has developed Biblionarrator, a catalogue system that emphasizes significance and context through the combination of narrative cataloguing and connection-oriented interfaces.









Dan Klyn (@danklyn)
Information Architecture: Concepts and Applications
December 2, 2013

Klyn, DanDan started working as an information architect in 1997, and has become highly skilled through fourteen years of practice in agency, e-commerce and non-profit contexts. An engaging and passionate advocate for the craft, Dan balances IA practice with teaching graduate students information architecture at the School of Information at the University of Michigan.






Adam Polansky (@AdamtheIA)
Re-learning UX: Going Mobile From Web
August 5, 2013

Polansky, AdamFor more than 30 years, Adam Polansky has been closing the gap between ideas and reality. In a career that began in advertising design with a few sharp turns along the way, his efforts contributed to successful projects across several industries for companies like Travelocity, Dr Pepper, Radio City Entertainment, Texas Instruments,  and American Express. He’s an established leader in the UX community through organizations like the UXPA, the Information Architecture Institute, the IA Summit and Big (D)esign Events. A decided and dedicated storyteller, lecturer and author, he speaks regularly at conferences, schools and workshops.  His published work includes articles for the Journal of the American Society of Information Science & Technology, Boxes and Arrows, the Society of Technical Communication and the book User Experience Success Stories – How Organizations Improve by Making Easier-To-Use Software and Websites (Gower Publishing 2006).


Whitney Quesenbery (@whitneyq)
A Web for Everyone: Designing Wayfinding and Orientation We Can All Use
January 20, 2014

Quesenbery, WhitneyWhitney Quesenbery (@whitneyq) combines a fascination with people and an obsession to communicate clearly with her goal of bringing user research insights to designing products where people matter.” She’s written three books on the subject—Storytelling for User Experience, Global UX: Design and research in a connected world, and A Web for Everyone—to help practitioners keep users in mind throughout the creative process.

She’s also passionate about civic design and the power of UX in democracy. Whitney has worked with election officials on usability and design of ballots and other election materials. She is a co-author of two influential Brennan Center reports that show just how much design matters in elections. She runs the Center for Civic Design with Dana Chisnell.

Before she was seduced by a little beige computer into software, usability, and interface design, Whitney was a theatrical lighting designer on and off Broadway, learning about storytelling from some of the masters.


Rhonda Ranney
Don’t Let the Title Fool You
February 3, 2014


Rhonda is an experienced Instructional Designer dedicated to creating simple solutions to complex problems, while cleverly balancing business goals and learner’s needs. She has over 15  years experience designing and developing learning solutions.

As technology advances and learning solutions evolve she is passionate about infusing Information Architecture and Usability practices into the Instructional Design process.

David Robins, Ph.D. (@davidrobins2155)
The Impact of Findability on Student Perceptions of Online Course Quality and Experience
July 15, 2013

Robins, DaveDr. Robins holds a Ph.D. in Information Science from the University of North Texas.  His research foci are information architecture, visual explanations of complex constructs, and user interaction with information systems.  Much of his published work concerns users’ interaction with information seeking structures.  He has developed courses in information technologies, information architecture and knowledge management, which integrate theory with real world application. Dr. Robins has given presentations in the U.S., Mexico and Denmark.

Courses taught at Kent State University:
IAKM 60101 Information Architecture
IAKM 60102 Information and Visual Design
IAKM 60104 Usability I
IAKM 60112 Advanced Information Architecture
IAKM 60110 Content Management Systems
IAKM 60120 User Experience Design Principles and Concepts
IAKM 60121 User Experience Design in Practice

Louis Rosenfeld (@louisrosenfeld)
Live Q&A with Lou Rosenfeld
November 4, 2013

Rosenfeld, Louis

Lou Rosenfeld is founder of Rosenfeld Media, a leading source of user experience books, training, and consulting.  He is an author of Information Architecture for the World Wide Web (O’Reilly; 3rd edition 2006) and Search Analytics for Your Site (Rosenfeld Media, 2011), co-founder of the Information Architecture Summit and the Information Architecture Institute, and a former columnist for Internet World, CIO, and Web Review magazines.  As a consultant, he’s helped AT&T, Ford, PayPal, Caterpillar, and many other large, highly-political organizations grapple with their information headaches.


Paul Sherman, Ph.D. (@pjsherman)
Changing Minds and Removing Barriers
October 21, 2013

Sherman, PaulPaul Sherman is founder and principal consultant at ShermanUX. He has worked in the field of usability and user-centered design for the past 15 years. Previously, he was the Senior Director of User-Centered Design at Sage Software in Atlanta, Georgia, where he led efforts to redesign the UI and improve the overall customer experience of the Peachtree Accounting desktop application and ePeachtree web-based app.  Sherman served as President of the Usability Professionals’ Association in 2008, was the founding President of the UPA Dallas/Fort Worth chapter and and served on the UPA’s Board of Directors from 2005-2011.

Course taught for IAKM:

IAKM 60101 Information Architecture

Stacy Surla (@stacysurla)
A Day in the Life of an Information Architect
September 16, 2013

Surla, StacyStacy Surla’s consulting background in information technologies and research spans more than 30 years, during which she has found interesting employment in a wide variety of corporate, nonprofit and freelance settings.  Ms. Surla holds a M.S. in Literature from the American University.  She is Senior Manager at ICF International in the Interactive division.  She serves on the editorial board of the Journal of Information Architecture. In addition, she was a twice-elected officer on the board of directors for the Information Architecture Institute, served as program chair for the 2005 IA Summit, was Deputy Project Manager on an applied anthropological research project in Cameroon and co-founded the Rosebud film and video festival. She also organized a neighborhood circus.

Marianne Sweeny (@msweeny)
The Age of Customer Discovery: Crossing Silos to Deliver Success
February 17, 2014

sweenyMarianne considers herself fortunate to be able to combine her passions for search and user experience as a Search Strategist at Portent, Inc. Springtime finds her teaching Introduction to Information Retrieval at the University of Washington iSchool. Her aspiration is to regain her Google Adwords certification.


Shari Thurow (@sharithurow)
Information Architecture: Concepts and Applications
December 2, 2013

thurow, shariShari Thurow has been designing and promoting websites since 1995, and she is outsourced to many firms worldwide. As a pioneer in the area of search-engine friendly site design, she has a 100% success rate for getting client sites ranked at the top of search engines. She currently serves on the Board of Directors for the Information Architecture Institute (IAI) and the User Experience Professionals Association (UXPA). Shari is the author of Search Engine Visibility, which has been translated into French, Japanese, Korean, Polish, and Russian. Her book, When Search Meets Web Usability, teaches how to bridge the gap between a search-engine query and your website.




Kate Wilhelm (@katewilhelm)
Starting Out or Bulking Up: UX Circuit Training for Any Fitness Level
January 6, 2014

Wilhelm, Kate

Kate doesn’t just talk the talk; she used these strategies (and this presentation) to transition to a new role as Associate Director, User Experience at Quarry.

Kate has been owning her development as a user experience practitioner since she became the first Information Architect at BlackBerry eight years ago. She creates opportunities to learn and grow through whatever scrappy means she can devise, both on the job and off, and finds ways to bring others along for the ride.  At Quarry, Kate brings a user focus to projects and provides clarity to the peers she collaborates with and the clients she supports. She also helps build awareness and capacity for UX in her company and community through promoting and engaging in UX activities, sharing her work, and mentoring others. Kate was happy to contribute to World IA Day 2013 in New York as a panel moderator and enjoys contributing to local tech meetups and events.

Heather Wydeven
Making More UX Designers: Practical UX Apprenticeship
Part 2: Apprentice Perspective
March 17, 2014


Heather attributes her passion for user experience to her varied background, beginning with the many years she spent acting and directing theatre productions and carrying over into her previous career as a graphic designer. Heather discovered UX through her own frustrations with online experiences and a desire to make those experiences better for everyone. She entered the UX field in 2013 through the apprenticeship at the Nerdery, and is currently still employed there as an Associate UX Designer where she works in all facets of the user experience landscape.





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